Jessi Harris's experience purchasing from Toby Bates at Bates Ford in Lebanon, TN

Please tell us what you liked most about working with Toby

Toby was absolutely a wonderful salesman. He listened to what I wanted and actually cared about my wants. He worked hard to get me the car I wanted and was very patient and understanding with me through the whole process. He was a huge help with my 7 month old son that was with me both times I was there. Would definitely buy any car from Toby again. He went out of his way to help me out and make me comfortable and satisfied with my purchase.

Please tell us about your overall purchase experience and finance experience with Bates Ford

Toby helped me find the car if I wanted within my budget and made sure I knew where everything was. He helped me set up my Bluetooth as well before I left.

Please tell us how Toby helped you with your 2016 Ford Escape

Everyone was very helpful, especially with my 7 month old beside me. They made sure I was comfortable and happy with my purchase.

Jessi Harris